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Select your country~

Select your country

By selecting your country here you will be shown all of the products in your local currency with the correct shipping charges if you are outside of the UK. For delivery purposes the UK comprises England, Scotland, Wales and Ireland.

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Making a purchase~

Making a purchase

Making a purchase could not be easier. Just browse our store, and click on any items that you wish to buy and put them into the shopping cart. After you have finished making your selection, click on the "Checkout" button and you will be asked for a few details that we need to be able to satisfy your order.

We accept most major credit or debit cards via PayPal® (Visa, Mastercard, Switch and Solo) as well as payment by cheque or Postal Orders.

Credit card information is accepted via phone, fax, snail mail or over the Internet. Please send cheques and postal orders to our address shown on the "Contact Us" page.

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Privacy Policy~

Privacy Policy

Hypnotherapy Services do not disclose buyers' information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

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Credit Card Security~

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

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Shipping & Handling~

Shipping & Handling

All packages are sent out either by 1st Class Recorded/Registered Post or Courier with both methods requiring a signature on receipt. Please specify on your order if that is not convenient and we will contact you to arrange an alternative delivery method.

Royal Mail Parcel Post - UK 2-3 days
Royal Mail Parcel Post - Europe 5-7 days

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Delivery Schedule~

Delivery Schedule

We will deliver your goods within 14 days although we aim to despatch within 24/48 hours of receiving your order. Although we do hold substantial stocks please be aware that personalised products are manufactured to order and may take up to 14 days to be delivered to you.

If for any reason an item you requested is out of stock at the time we receive your order, we will contact you by your chosen method (telephone, snail mail or email) and let you know an expected date of arrival. At this point you will also have the option to cancel the order and be refunded for that item.

If you have not received your order or despatch notification within seven days from placing your order then please contact us with details. It is essential that you provide a contact telephone number to enable us to resolve any issues as quickly as possible with our delivery provider, unfortunately e-mail tends to delay this process substantially.

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Guarantee~

Guarantee

Every item is checked prior to despatch but in the unlikely event of a product failing within 7 days of receipt, we will be pleased to exchange or refund it. Defective products will be replaced with an identical item or a refund processed upon receipt of the returned goods.

For your own protection, items should be returned to us by Recorded Delivery. We would appreciate it if you would contact us prior to returning the item because as soon as we are notified, a replacement product will be allocated for immediate despatch when your returned package arrives with us.

As many of our products are items of a personalised nature, we regret that we are not able to offer a refund or exchange as standard although we will replace faulty products. This does not affect your Statutory rights.

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